Refund policy

Refund Policy

Thank you for shopping with us. Please read our policy carefully before making a purchase.

No Returns or Exchanges

All sales are final. We do not accept returns or exchanges for any reason, including but not limited to change of mind, incorrect selection, personal preference, or dissatisfaction after purchase.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us within 7 days of delivery at support@clickjewerly.com with your order number and clear photos or videos of the issue.

After reviewing and confirming the defect or error, we will issue a full refund for the affected item. Refunds will be processed to the original payment method.

Non-Refundable Items

Refunds will not be granted for:

Change of mind
Incorrect product selection by the customer
Normal wear and tear
Minor variations in color or appearance due to screen settings
Sale items, clearance items, or gift cards

Refund Processing

Once your claim has been reviewed and approved, your refund will be processed within 10 business days. Depending on your payment provider, it may take additional time for the funds to appear in your account.

If you have not received your refund within 15 business days after approval, please contact us at support@clickjewerly.com.